Privacy Policy

Revised: June 1, 2026

Property Management Processing Solutions, LLC’s Privacy Policy is below. Questions concerning this policy may be submitted to jjfielder@pmtprocessing.com.

Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the website on which this policy is posted (“Site”) and related services offered through the Site (“Services”). This Privacy Policy applies to all users of the Site and Services.

This Privacy Policy is specific to this Site — it does not apply to any of our other websites or other online or offline services provided by us. Please see our Mobile Messaging Terms & Conditions at the end of our Terms of Use. BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

1. Personal Information We Collect

We may collect the following categories and types of “Personal Information”:

• Contact information: your first and last name, mailing address, email address, and phone number;
• Other identifying information: IP address, social media usernames, passwords and other security information for authentication and access;
• Financial information: credit card, debit card and bank account information;
• Demographic information: gender, age, employment information and salary information;
• Geolocation data;
• Internet or other electronic activity: your browsing, search, and click history, including how you navigate within our Site and Services;
• Commercial information: products or services purchased or viewed on our Site;
• Audio and visual information: your videos and photos; and
• Inferences drawn from the categories above in order to create a profile reflecting your preferences, characteristics, behavior and attitude.

2. How We Use Personal Information

• Transactional purposes: to receive, process, confirm, send and track your order, subscription or registration, and communicate with you about it.
• Analytical purposes: to analyze preferences, trends and statistics.
• Marketing and promotional purposes: to inform you of new products, services and offers, provide targeted advertising, create and reach audiences on third-party advertising platforms, run contests and promotions, and provide personalized marketing communications.
• Maintenance and improvement: to provide the Site and Services, handle customer service requests, and diagnose technical and service problems.
• Review and content creation: to enable reviews and display content you have allowed us to display on our Site, Services, and social media.
• Security and fraud prevention: to protect the Site and Services, our company, and others, and to prevent fraud, theft and misconduct.
• Legal and other requirements: to comply with legal requirements, provide information to our advisors, or for other purposes to which you have consented.

3. Sources of Personal Information

• Directly from you, such as when you fill out a form on our Site, sign up for communications, or ask us to contact you.
• From our Service Providers, such as analytics software that measures traffic to the Site or session-replay tooling that helps us optimize the Site.
• From other third-party sources, including information you make publicly available on social media or other resources.
• Passively from you, using tools like browser cookies, as described in the Cookies and Advertising sections below.

4. Categories of Third Parties We Share Personal Information With

Service Providers. We may establish relationships with businesses we believe trustworthy and whose privacy practices are consistent with ours, for services such as hosting and maintenance, data storage and management, advertising, and marketing. We only provide Service Providers with the information necessary to perform these services on our behalf.

Our Affiliates. We may share Personal Information with businesses controlling, controlled by, or under common control with us, where they act as our Service Provider or where required by law.

Third-Party Advertising Partners. We may share Personal Information with advertising networks, social media platforms, and measurement/analytics partners for cross-contextual behavioral advertising, analytics, attribution, and reporting.

Corporate Transactions. If we merge, are acquired, or are sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction.

Compliance with Laws and Law Enforcement. We may disclose Personal Information to government or law enforcement officials or private parties if we believe it necessary to respond to legal requests, protect safety, property or rights, prevent illegal activity, or comply with the law.

Mobile opt-in data is not sold or shared with third parties for their own marketing or commercial use.

5. Privacy Notice Specific to Mobile Messaging

We will only use information you provide when opting into mobile messaging (the “Program”) to transmit your mobile messages and respond to you, if necessary. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY FOR SUCH THIRD PARTY’S MARKETING PURPOSES OR OTHERWISE FOR SUCH THIRD PARTY’S OWN BENEFIT. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. To view our complete Mobile Messaging Terms and Conditions, please see our Terms of Use.

6. Cookies

We may use cookies (a small text file placed on your computer to identify your computer and web browser) and anonymous identifiers to analyze use of and improve the Site and Services. Most web browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however, certain features of the Site or Services may not work if you delete or disable cookies. We may use Google Analytics on the Site and Services. For information about opting out, visit tools.google.com/dlpage/gaoptout.

7. Session Replay Technology

We use session replay technology on our Site, which records and tracks your interactions with a website or application (mouse movements, clicks, page visits, scrolling, tapping) and reproduces them. We use session replays for quality control, customer service, fraud prevention and security, and marketing purposes. This technology is owned and operated by a third party acting as our service provider.

8. ChatBot Technology

We may use chatbots to help provide customer service and support, including through a virtual assistant. The chatbot responds using a combination of pre-programmed scripts and machine learning; if it encounters a concept it isn’t programmed to understand, it will pass the conversation to a human operator. If you use our chatbot service, we will collect the information you provide during that conversation.

9. Advertising and Online Tracking

We may place advertisements and allow third-party companies to serve ads and collect certain information when you visit the Site (such as click-stream information, browser type, time and date, and subject of advertisements clicked) in order to provide advertisements about goods and services likely to be of interest to you. We may provide these companies with information we have collected about you, such as your email address in hashed or de-identified form, to help them recognize you across devices and deliver interest-based advertising.

10. Managing Your Information Preferences

You can opt out of receiving marketing emails from us by following the link provided at the bottom of all marketing emails you receive from us. You cannot opt out of receiving all emails from us, such as emails about the status of your account.

11. Be Careful When You Share Information with Others

Whenever you share information on any public area of the Site or Services, that information may be accessed by others and used for any purpose, including sending unsolicited communications. We cannot control and are not responsible for what third parties may do with your information, so you should exercise caution when choosing to share it.

12. Security

We maintain physical, electronic, and procedural safeguards to help protect the confidentiality and security of information transmitted to us. Personal information may be accessed by persons within our organization, other entities described in this Privacy Policy, or our third-party service providers who require such access to carry out the purposes described here, or as otherwise permitted or required by applicable law.

However, no data transmission over the Internet or other network can be guaranteed to be 100% secure, and no security measures can provide absolute protection. While we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit, and you do so at your own risk.

13. Links

Our Site and Services may contain links to other websites. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites and are not responsible for their practices. You should always read the privacy policy of a third-party website before providing any information to it.

14. Children’s Privacy

The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under 13, we will delete such information from our records.

15. Processing in the United States

Your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States, where laws may not be as protective of your privacy as those in your location. By using the Site or Services, you agree that the collection, use, transfer, and disclosure of your Personal Information will be governed by applicable United States law.

16. State Privacy Disclosures (California, Nevada, and Other U.S. States)

Certain U.S. state laws (including California’s “Shine the Light” law and Nevada’s online privacy law) provide residents with rights regarding a business’s disclosure of Personal Information to third parties. We do not disclose Personal Information to third parties for their own direct marketing purposes, and we do not sell Personal Information for monetary consideration.

17. Notice to Residents of Canada

If you are a resident of Canada, you may have certain privacy rights under Canadian privacy law, including the right to request access to your personal information and to request a correction if you believe it is inaccurate. To make a request, contact us using the information provided on this Site. In some cases we may not be able to provide access — for example, if the information contains personal information of other persons or for legal reasons. To help protect against fraudulent requests, we may ask you for information to confirm your identity before granting access.

18. Privacy Policy Changes

We may change this Privacy Policy from time to time. If we decide to change it, we will inform you by posting the revised Privacy Policy on the Site. Those changes go into effect on the “Revised” date shown in the revised Privacy Policy. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.

Questions about this policy? Email jjfielder@pmtprocessing.com or call (515) 720-6703.